Settings & Billing

BinHQ supports two user roles: Admin and Picker. Admins have full access to the dashboard, settings, and all features. Pickers have access only to the mobile picker interface.

To add a new user, go to Settings and click "Add User." Enter their name and assign a role. Pickers receive a PIN code they use to log in to the mobile interface.

You can change a user's role at any time from the Settings page. Changing a picker to an admin gives them full dashboard access. Changing an admin to a picker restricts them to the mobile interface only.

To remove a user, deactivate their account from the Settings page. Deactivated users can no longer log in but their historical activity is preserved.

BinHQ offers multiple plans to fit your warehouse operation. Plans differ in the number of bins, users, and features available. You can view and change your plan from Settings.

Billing is handled through Shopify's app billing system. Charges appear on your regular Shopify invoice. There are no separate invoices or payment methods to manage.

When you upgrade your plan, the new features are available immediately. You are billed a prorated amount for the remainder of the current billing cycle. Downgrades take effect at the start of the next billing cycle.